Overview
New London Associates ("NLA", "we", "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information, including information used for SMS messaging.
Information We Collect
- Contact details such as name, company, email address, and phone number.
- SMS opt-in data, including the phone number you provided and the date/time and method of consent.
- Communications and support requests you send to us.
- Basic website usage data (such as pages viewed) collected through standard logs.
How We Use Information
- To deliver services, demos, and updates you request.
- To send SMS messages you have opted into receiving.
- To provide customer support and respond to inquiries.
- To comply with legal obligations and enforce our terms.
SMS Messaging and Consent
We send SMS messages only to users who have opted in. You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].
We use service providers (such as carriers and messaging platforms) solely to deliver messages and provide messaging services. We do not sell or share SMS opt-in data or consent with third parties for their marketing purposes.
Sharing of Information
We may share personal information with trusted service providers that help us operate our services (for example, hosting, analytics, and messaging delivery). These providers may only use the information to perform services for us and are required to protect it.
Data Retention
We retain personal information only as long as needed to provide services, maintain records of consent, and comply with legal obligations.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
Your Choices
- SMS opt-out: Reply STOP to any message.
- SMS help: Reply HELP for assistance.
- Access or update information: Contact us at [email protected].
Contact Us
If you have questions about this Privacy Policy, please email [email protected].